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We stand behind our service and products and to
that end, we encourage all users, be they prospective or existing
customers, to ask us directly if they have any questions about our
service.
Unlike many financial services and payment
processing companies, we’re here for our customers and much prefer our
members to be fully informed than not.
If you have a question or would just like more information before you join UBC,
contact us using the information below.
Sales:
Feel free to contact our sales department at anytime. We are experience with all business types, new merchants, or existing merchants looking to convert to UBC.
(866) 200-9140, Option 1
Customer Service Department:
Statement & billing questions, batch & deposit information, bank account
changes, name changes, additional locations
(800) 201-0461, Option 2
Technical Support Department
Terminal help desk, adding new card types, repairs
(800) 632-1888, Option 6
Shipping & Supplies
Paper, Ribbons, Imprinter Slips, Ink, supplies for your POS terminal
(800) 201-0461
Risk Management Department:
Please report any fraudulent sales, suspicious activity or sales that
exceed your processing estimates
(800) 201-0461
Voice Authorization Center:
Please contact when your terminal says "Call Center" or when initiating
a "Code 10" verification on suspicious transactions
CREDIT CARD COMPANIES
Visa/MasterCard: 800-944-1111 - Bank ID# 089900
American Express: 800-528-2121
Discover Card: 800-347-1111
Please have your respective merchant numbers/id's ready.
Physical Address - Packages / Deliveries
United Bank Card, Inc
53 Frontage Rd
Perryville Industrial Park - Bldg III
Hampton, NJ 08827
Mailing Address - US Mail / Letters
United Bank Card, Inc
P.O. Box 4006
Clinton, NJ 08809
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